World Consumer Rights Day

Quick Facts - IN

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2024 Date15 March 2024
2025 Date15 March 2025

World Consumer Rights Day

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World Consumer Rights Day is an essential observance that seeks to promote the fundamental rights of consumers across the globe. Established under the aegis of the global consumer advocacy group, Consumers International, the aim is to ensure that consumers are not subjected to market abuses or social injustices which undermine their rights. This day is critical for raising global awareness about consumer rights and needs, focusing on issues like product safety, quality, fair trade practices, and the dissemination of accurate information.

World Consumer Rights Day has a rich history dating back to 1962 when former US President John F Kennedy outlined the rights of consumers in a special message to the US Congress. Recognised globally on 15th March, the day became even more significant for India post economic liberalisation in the 1990s, when the market was flooded with a variety of national and international products. The observance targets to ensure that every Indian consumer is aware of their rights, enabling them to make informed decisions, and prevent their exploitation by unscrupulous businesses.

In India, World Consumer Rights Day is observed with a multitude of activities centred on consumer education and awareness. The department of Consumer Affairs, government organizations, and various non-profits hold workshops, campaigns, and seminars to educate consumers about their rights and responsibilities. Special stress is given on problems faced by Indian consumers such as misleading advertisements, online frauds, and spurious goods. The observance occurs every year on 15th March, coinciding with the global celebration, reiterating the country’s commitment to safeguarding consumer rights, and promoting fair trade practices.

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Facts about World Consumer Rights Day

  • The theme for World Consumer Rights Day in 2023 was Empowering Consumers Through Clean Energy Transitions.
  • According to Consumers International, several consumer rights should be upheld:
    The right to satisfaction of basic needs
    The right to safety
    The right to be informed
    The right to choose
    The right to be heard
    The right to redress
    The right to consumer education
    The right to a healthy environment
  • Consumers International was founded in 1960 to celebrate World Consumer Rights Day. Their vision for the future is to achieve advocacy for 3 issues: sustainability, digitalization, and inclusion.

Top things to do in India for World Consumer Rights Day

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