Troubleshooting WinCalendar

1) Problem: WinCalendar will not run from Excel.

There are a few possible cases. Try the following:

1a) Make sure that WinCalendar Options have the following option set (you can get to this from WinCalendar in Windows, which you can run from the Windows 'Start' -> 'All Programs' menu) :

...You will need to restart Excel for this setting to take effect. If this does not fix the issue: Close all Excel sessions & re-install WinCalendar.

If this does not work, re-install WinCalender.

1b) Make sure that the following item is listed & checked in Excel under Tools->Add-ins... (use keystroke Alt T M S):

If not select 'Browse...' & select the file WinCalendar.xla found in the WinCalendar installation path (usually C:\Program Files\Sapro Systems WinCalendar\).

1c) If 1a & 1b don't work, then try re-installingWinCalendarr. The installation link can be found from www.WinCalendar.com.

2) Problem: WinCalendar will not run from Word.

Make sure that WinCalendar Options have the following option set:

...You will need to restart Excel for this setting to take effect. If this does not fix the issue: Close all Excel sessions & re-install WinCalendar.

If this does not work, re-install WinCalendar.

3) Problem: WinCalendar runs with errors or erratic WinCalendar behavior.

Make sure you have the latest Microsoft Serial Release / Service Packs for Excel. Within the same 'version' numerous updates to Excel have been released by Microsoft to fix 'bugs' found in early releases of each version. These updates are strongly recommended.

4) Problem: WinCalendar does not display in the system Tray.

Make sure the following option is checked:

5) Problem: Upon UNinstall of WinCalendar, some components did not get UNinstalled.

The UNinstall may fail if you have Word or Excel open while un-installing or if another user is logged in while UNinstalling. In Vista UNinstall may fail if you are not permissioned (need to be an 'Adminstrator' under Control Panel ->User Accounts).

If WinCalendar fails to UNinstall for any reason, we recommend one of two options:

1) Re-install WinCalendar so you can UNinstall it again, but before UNinstalling it be sure you are an 'administrator' & that all sessions of WinCalendar, Word & Excel are closed.

-Or-

2) Manually UNinstall WinCalendar (you may need to do all or just some of the below depending on the UNinstall fail reason):
-UNinstall WinCalendar from Word by simply deleting file 'WinCalendar.dot' from the Word Startup folder. Since this folder location can vary (ussually something like: "C:\Program Files\Microsoft Office\Word\STARTUP") we recommend searching your hard drive for this file beginning c:\Program Files\
-Delete the WinCalendar Install folder & all files within... by default this is c:\Program Files\Sapro Systems WinCalendar.
-UNregister WinCalendar from Excel by launching Excel and